Abstract:
In an effort to improve its Medical Assistant program and to better understand the decline in enrollment in its program, Oakland Community College initiated research to explore, in depth, the thoughts and feelings of Medical Assistants from a wide background of education and training. Two focus groups were conducted on Tuesday, March 19, 2002 at the Crimmins & Forman facility on Southfield Road. Recruiting was done by the OCC Office of Institutional
Research and respondents were not told that OCC was the sponsor of the project. A total of thirteen respondents were recruited for each group with the goal of seating 8-10 participants in each focus group.
